What are the hours of operation?
A.
We are open 7 days a week from 7am-8pm. We have staff taking care of our guests 365 days a year; however, our lobby closes on major holidays. In addition, our lobby closes at 12 noon Christmas Eve and New Year’s Eve.
Can my dogs stay together?
A.
Yes, same family pets may stay together. You will also receive a 40% discount for the second pet. Each additional pet will be $10.00 for dogs and $5.00 for cats.
Can I bring my own food?
A.
We provide Iams and Eukanuba dry food. You are welcome to bring your own food from home. We recommend that you bring your pet’s food in pre-measured and pre-marked baggies.
Can I bring toys or blankets?
A.
The comfort of your pet is our top priority. We provide blankets for each guest. You may bring a blanket or toy if you desire.
Is there a vet on-site?
A.
We believe that no health care professional knows your dog/cat better than your own vet. If medical attention is required, we will transport your pet to your personal vet with your approval.
Can I take a tour?
A.
We are open for tours at any time! We encourage you to tour our facility prior to your reservation
What vaccinations does my pet need?
A.
Dogs require the following vaccines:
- Rabies
- DHLPP
- Bordetella
Cats require the following vaccines:
- Rabies
- FCRVP
My pet requires medication. Will Pet Palace administer them?
A.
Yes, Pet Palace will administer medication at no extra charge. Injections need to be reviewed by management prior to your pets visit with us.
I noticed my pet was thirsty when I picked him up, did he have enough water to drink?
A.
We check on all of our pet guests regularly to ensure they have a sufficient amount of fresh water. It is not uncommon for dogs to drink an unusual amount of water when they return home to their familiar surroundings.
How are Pet Palace Resorts superior to other Columbus dog kennels?
A.
At all Pet Palace Resorts, premium service comes standard; and so do all the little things that make your dog extra comfortable while you’re away. Unlike other Columbus dog kennels and pet hotels, our Doggie Villas and Royal Suites offer all the comforts of home and just outside, in our Royal Courtyard, there’s plenty of room to run and play.
What services come standard at Pet Palace Resort that you won’t find at other Columbus dog kennels?
A.
Pet Palace Resort prides itself on quality that goes above and beyond traditional dog kennels. All our Doggie Villas feature comfortable bedding, premium food, daily housekeeping service, and two potty breaks a day. Royal Suites include brass beds, televisions, and extra potty break. Some even have webcams so you can remotely check in on your pet anytime.
How are Pet Palace accommodations compared to old-time dog kennels?
A.
Part of what sets Pet Palace Resort apart from traditional dog kennels in Columbus are the spacious villas and suites at our facilities. Your dog will have room to run and play while you’re away! We also have plenty of outdoor space, and an open environment with well-trained staff.
What activities does Pet Palace Resort offer to keep my dog active and engaged?
A.
During their stay at Pet Palace Resort, your pet will enjoy plenty of activities to stay active, such as playgroups with other dogs, or 1-on-1 time with staff.
Where is Pet Palace Resort located?
A.
We have three locations, in Hilliard at 4252 Lyman Drive, our convenient airport location at 2800 Ole Country Lane and our newest location Powell/Lewis Center at 7557 Gooding Boulevard in Delaware.
Unlike traditional dog kennels, our facilities are open 7am to 8pm for your convenient pick up or drop off.
What type of prices do you have at Pet Palace Resort?
A.
We offer very reasonable prices for the luxury accommodations your pet receives. With the largest indoor villas in the area, and premium services such as at least two potty breaks a day and dispensing medication included, we offer a great value for your pampered pet. Click a location above for detailed pricing information.
How do I make my boarding reservation at Pet Palace Resort?
A.
You can make your reservation quickly and easily with our online reservation service.
How do I contact Pet Palace Resort to learn more about the alternatives to traditional dog kennels?
A.
Give us a call, or send us an e-mail—we’re happy to talk to you about our services, accommodations, and rates.
Contact our Hilliard location by phone at 614.529.9400, or fax at 614.529.9412.
Contact our Airport location by phone at 614.471.6400, or fax 614.471.6405.
Contact our Powell/Lewis Center location by phone at 740.549.3700.
Are there any other luxury pet hotels in Ohio like Pet Palace?
A.
You want to relax and unwind when you go on vacation and so does your pet. Your favorite animal spends a lot of time being a good companion and could use the amenities luxury pet hotels in Ohio provide. There are many options to satisfy a pampered pooch or a fancy feline, outside of Central Ohio.
In order to be as helpful as possible to all Ohio pet owners, Pet Palace is providing information on other pet hotels outside of the Central Ohio area. Pet Palace has three locations in Columbus, Powell/Delaware/Lewis Center (Northern Columbus), and Hilliard (West Columbus) but if you are in other parts of Ohio, here are a few pet boarding kennels outside of Columbus:
A-List Treatment
You may want to check in at the Barkley Pet Hotel in Cleveland along with your pet. This hotel and day spa offers spacious, furnished rooms in a resort-like atmosphere. Experienced staff watch over dogs and cats always and give pets plenty of love. The Barkley also has a California location, and many celebrities book rooms for their pets.
Home Away from Home
Dogs receive all the comforts of home at the Cherished House in Waynesville. Cherished differs from the typical boarding environment because dogs stay in an actual home. No more than eight dogs are given access to warm lodging, a friendly family and outdoor fun. Your dog gets a separate room with bedding and can choose to lounge or play during the day. Dogs can swim, roam and interact as much as they want, and Cherished sees canines from Cincinatti, Kettering, Bellbrook, Centerville and more.
5 Star Hotel
Mixed breeds to purebreds alike will enjoy the finer things at the UltiMutt Inn & Pet Resort in Burton, Ohio (45 minutes East of Cleveland). Dogs are treated to a true high-class hotel experience with single rooms, choice of bed size, a TV and turn-down service with a treat on the pillow. Dogs can listen to the soothing noise of the TV, enjoy one of the four playrooms or wander outside at their convenience. The staff works on the dog’s schedule, so potty breaks, affection and activities are provided when the dog wants. Owners also benefit because webcams are installed in play areas, and dogs get bathed before returning home.
Best of Both Worlds
Most people have a favorite in the battle between cats and dogs, but the staff at the Pet Nation Lodge in Loveland do not take a side. Cats and dogs have separate lodging areas in this villa-style setting. Dogs get raised beds, an indoor courtyard and at least five walks a day. Cats stay in a big bed and can climb, watch TV or fish and interact with humans. Dogs and cats may not like each other, but they will both adore this Loveland lodge.
These luxury pet hotels in Ohio offer wonderful treatment while you are away. When the vacation is over, both humans and animals will look forward to the next trip.
