The Best Pet Boarding, Grooming, and Daycare in OH, IN, NC, and PA

We Treat Your Pet Like Royalty

High-quality boarding, grooming and daycare for your pet in a safe & spacious facility. Visit us in Columbus, Cleveland, West Chester, Indianapolis, Fishers, Charlotte, Cary, and Pittsburgh.

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Our Services

Playful, Friendly, and Professional Care for Your Pet While You’re Away.

We know that leaving your furry friend behind is no easy task — that’s why every dog & cat that walks through our doors gets customized personal care.

Loved by pets and owners alike, you’ll both feel right at home at Pet Palace. Read about our dog boarding, cat boarding, doggy daycare, pet grooming, and dog training services below.

Overnight & Extended Stay Boarding

You know your four-legged friend best – pay for what you need (& nothing more) with our a la carte pricing. Our high staff to pet ratio means your pet gets plenty of supervised playtime, human attention, and personalized care.

Doggy Day Care

More playtime with friends, less crate time at home. Drop off your furry friend for the day so you can go about your business, instead of stressing about getting home to let the dog out.

Grooming for Dogs & Cats

Turn heads at the dog park. Make all of the other cats jealous. Treat your pet to a day at the spa – find the package perfect for your pet.

Dog Training

Service currently only available at our Columbus location. Other locations coming soon!

Our training goal is to bridge the communication gap between you and your dog, with methods rooted in positive reinforcement. We believe that happy dogs learn best!

Testimonials

Loved & Trusted by Pet Owners

Top-rated pet boarding & grooming in Columbus, Cleveland, Indianapolis and Charlotte: dogs, cats, and humans trust us for quality care.

  • We have used Pet Palace for 6 dogs over the years. We’ve kenneled senior dogs and dogs with medication. The staff is great and we are confident that our dog (kids) will be well cared for and loved while we are away. Pet Palace is convenient to home and the airport. Drop off and pick up times are better than kennels we have used in the past.

    Jeff, via Google

  • I take my cat to Pet Palace for grooming and my Mia absolutely loves her. The facility is clean and the staff is very friendly. They offer a rewards program which is nice for regular visits because it saves me money periodically.The hours are also very convenient. I wouldn’t go any other place for my grooming needs.

    Janeen, via Yelp

  • We boarded our cat Fizz for the weekend so we could get some packing done for a move. The staff was so kind and friendly. They made sure that all of Fizz’s needs were met and gave a report card of how he did while he was there. He got a nail trim and was brushed out when we came to pick him up. The cost was extremely reasonable and worth every penny. Excellent location. Thank you so much for taking such good care of him!

    Andy, via Google

  • This place is incredible! I would never leave my fur baby anywhere else! They are so kind and compassionate. They make you feel like your pet is the only one they have. The manager texted me and sent pictures and kept me updated daily. I was so grateful. Their customer service is amazing! If you have a problem and tell them about it, they will fix it immediately and make it right. Highly recommend!

    Sandra, via Yelp

  • Pet Palace-Columbus is the only place to take your dog!!! My dog Russell has been boarded and groomed there for the past 5 years and loves his home away from home so much that I don’t even need to have him on a leash to go inside. He has stayed there as long as 16 days in a row and always comes home healthy, clean, fresh, rested and happy. Best staff, great groomer and perfect location!!! I wouldn’t go anywhere else!!!

    Barbara, via Google

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Our Benefits

The Pet Palace Royal Standard

 

Custom Pricing

Only pay for what your pet needs and nothing more. Our a la carte style pricing means you get more control over what services your pet receives while in our care.

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Top-Rated Locations

We give consistent loving care to your furry friend by hiring only experienced pet lovers who treat your pet as if they were their own.

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24-hr Pet Safe Program

Safe & secure accommodations with experienced management on call 24/7, ensuring an uninterrupted night's sleep.

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Supervised Outdoor Play & Potty Breaks

Dogs are routinely taken outside by our trained staff for outdoor time and human interaction. Cats get plenty of attention too!

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Spacious & Clean Facilities

Every pet gets lots of space to walk around. Bedding and water are changed daily and litter boxes are dumped multiple times a day.

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High Staff to Pet Ratio

Our high ratio means we can feed your pet at certain times, give medication, and customize your pet’s experience for any reason.

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Meet Our Managers

A Pet-Loving Staff of Trained Professionals for Your Beloved Pets

  • My favorite part about my job is the atmosphere. The amount of passion, love, and happiness that surround everyone is unmatched.
  • I’ve been with the Pet Palace family since February 2022 and currently hold the title of the Columbus location Resort Manager.
  • I am the proud fur parent of an American Pitbull Terrier named Onyx, a Staffordshire/American Pitbull name Ravyn, and a Main Coon mix named Rogue.
  • I’ve worked in the animal industry all my life. Rescuing, rehabilitating animals, and training with my pups have always been huge passions of mine.
  • I strive to grow in knowledge and understanding of the canine and feline world every day.

Kelly is the resort manager of Pet Palace Columbus.

Kelly, Pet Palace Columbus

Resort Manager

“My favorite part of coming to work every day is getting to know each animal’s personality and taking care of them!”

Here are some facts to know about me:

  • I’ve been a part of the Pet Palace family since 2007.
  • I studied animals at two colleges. I have a bachelor’s degree in zoology from OSU and an associate’s degree in veterinary technology.
  • I am a proud parent to a dog named Daisy.

Erica is the resort manager of Pet Palace Hilliard.

Erica, Pet Palace Hilliard

Resort Manager

“My favorite part of coming to work is continuously meeting new clients and pets, and taking care of them as if they are my own!”

Here are some facts to know about me:

  • I have been with Pet Palace since 2016 where I started as a Pet Care Specialist.
  • I currently hold a position as the Assistant Manager at our Hilliard, Ohio location.
  • I have fallen in love with every pet who has walked through our doors since the day I started.
  • I am the proud mother of a cat, Lil Chub, and have recently started the journey in fostering dogs.

Riley is the assistant manager of Pet Palace Hilliard.

Riley, Pet Palace Hilliard

Assistant Manager

  • My favorite part of being a part of the Pet Palace family is getting to form friendships with both the clients and pets and to take care of them as if they were my own!
  • I have been a part of the Pet Palace team since 2023 as the Assistant Manager at our Delaware location.
  • I have been working with animals for over 11 years! Due to that I have accumulated an extensive understanding of their wellbeing and behaver.
  • I’ve been married since 2023, and we are currently the proud parents of three fur babies, our two dogs Cairo and Dublin and our wonderful cat Jojo.
  • My favorite things to do outside of work are spending time with my family, creating music, watching movies, and doing craft projects with my wife!

Brandon is the Assistant Manager of Pet Palace Delaware.

Brandon, Pet Palace Delaware

Assistant Manager

“The best part about this job is connecting with our nervous pups so that they know they’re safe.”

Here are some facts to know about me:

  • I joined the Pet Palace family in May of 2017 as a Pet Care Specialist. I now hold a position as the Assistant Manager at our Cleveland, OH, location.
  • I have 3 dogs of my own: Zues (St. Bernard), Moose (Boxer mix), and Millie (Shih Tzu mix)
  • In my free time, I like to read and spend time with friends and family

Cora is the Assistant Manager of Pet Palace Cleveland.

Cora, Pet Palace Cleveland

Cleveland

“I enjoy how Pet Palace strives to have a good personal connection with all of the pets and their owners!”

  • I started with Pet Palace in August of 2022 as the Assistant Manager in West Chester, OH.
  • I had been in the pet care industry for 3 three years prior to joining the Pet Palace team
  • In my free time, I love to go hiking and spending time with my family and friends
  • I have one dog named, Sophia!

Taylin is the Assistant Manager of Pet Palace West Chester.

Taylin, Pet Palace West Chester

Assistant Manager

“My favorite part of coming to work every day is getting to know our clients so that our team can deliver the perfect experience for them every time they visit!”

  • I’ve been a member of the Pet Palace team since 2016!
  • I come from a long career in human hotel management but managing dog hotels is way more fun!
  • I have fostered dogs for several rescue organizations over the years and am currently a pet mama to a 19 year old cat named, Beezer; Hannah, our 6 year old Leonberger Mastiff, and recently adopted Hazelnut, a 12 week old Rottweiler/Shepherd mix.
  • Most of my free time is spent driving my 3 human children all over creation for practices and competitions, volunteering with Girl Scouts of Central Indiana and reading whenever I get a chance!

Mel, Pet Palace Indianapolis

“My favorite part of coming to work each day is enjoying the connections I have made with the pets, clients, and employees.”

Here are some facts to know about me:

  • I have been a part of the Pet Palace team since 2016 when I started at our Indianapolis, Indiana location. I currently hold a position as the Assistant Manager at our Fishers, Indiana location.
  • During my time with Pet Palace, I have played a huge role in traveling to our new locations and teaching others the excellence of Pet Palace.
  • I am a proud parent to a German Shepherd/ Basset Hound mix, Lola, and two cats, Kingsley and Meredith Grey.
  • I am an avid sports fan, especially football, soccer, and Boilermaker basketball.

Hannah is an assistant manager of Pet Palace Fishers. 

Hannah, Pet Palace Fishers

Assistant Manager

“What I enjoy most about working at Pet Palace is being a part of a team that is able to give pets a happy and healthy stay. I love seeing wagging tails when they arrive and still wagging when they leave!”

  • I started with the Pet Palace family in April of 2019 as a Customer Care Specialist. I quickly fell in love with the entire atmosphere of our Resort!
  • I currently have 1 dog, a cairn terrier named Barkley; and Sandy, our rescue kitty.
  • I love spending my free time with my husband, son, daughter and awesome grandson.
  • I love watching any soccer, I grew up playing it and never lost the passion for it.
  • I enjoy gardening and camping.

Amity, Pet Palace Fishers

  • I am currently the Assistant Manager of our Fishers, Indiana location
  • I have been with Pet Palace since 2017 when the Fisher’s location first opened their doors!
  • I love and adore my kitten, Waffles
  • My favorite part about Pet Palace is the bond I have created with the clients and the animals!

Payton is an assistant manager of Pet Palace Fishers. 

Payton, Pet Palace Fishers

Assistant Manager

  • I started my Pet Palace career at this location in 2021 as a pet care associate
  • Prior to pet palace I earned my bachelors in electrical engineering and worked as a computer technician where I used my knowledge to set up computer systems for small to mid level companies.
  • My favorite thing about pet palace is getting to know all of our furry friends different personalities and seeing how excited they are when they come into see us.
  • I am thrilled to be apart of the awesome team we have here at our charlotte location!

Cass is the Resort Manager of Pet Palace Charlotte.

Cass, Pet Palace Charlotte, NC

Resort Manager

My favorite thing about working for Pet Palace is working with the animals and making sure they all feel comfortable and safe when they are with us. 

I originally started in 2018 as a Pet Care Specialist at our South Charlotte location!

I have two cats, Ursa and Simon, and a pit bull named Greg!

In my free time I love cooking, and eating, as well as going out with my dog to anyplace that will let him in!

Austin is the Assistant Manager of Pet Palace Charlotte.

Austin , Pet Palace Charlotte, NC

Assistant Manager

“My favorite part of coming to work is getting to know the personality of each and every pet that stays with us, and spending time with our nervous guests to help them feel more comfortable!”

  • I joined the Pet Palace team in 2019 as a Pet Care Specialist at our South Charlotte, NC location.
  • I’m a proud parent to Harlow, an orange domestic longhair cat, and Poe, a Whippet!
  • In my free time, I enjoy spending time with my family and friends.

Rebecca, Pet Palace Charlotte South, NC

  • “I love our staff, and we have a really positive group here. That positivity radiates to our customers and most importantly to your pets. It is what makes Pet Palace truly great!”
  • I joined the Pet Palace family in December of 2024 as the Assistant Manager of our, Cary, NC, location
  • Prior to Pet Palace, I’ve spent most of my career in Farm Management and Child Care Management.
  • I have Weiner dog named Archimedes
  • When I’m not working, I love to Sail and watch football/hockey.

Drew is an Assistant Manager of Pet Palace Cary.

Drew, Pet Palace Cary, NC

Assistant Manager

  • “My favorite part about PetPalace is watching the all the pets grow up within the facility!”
  • I started at Pet Palace in 2021 as a Pet Care Specialist
  • I was promoted to Assistant Manager in the early months of 2024
  • I have a crazy German Shepherd named Dirk

Ali is an Assistant Manager of Pet Palace Cary.

Ali, Pet Palace Cary, NC

Assistant Manager

“My favorite thing about Pet Palace is the energy- it is absolutely radiant! Not only are the dogs and their parents awesome, but the staff forms such a strong bond with each and every pup. It truly makes the environment here at Pet Palace so vibrant and lively!””

  • I joined the Pet Palace family in June of 2022 as the Assistant Resort Manager of our Cary, NC, location
  • Prior to Pet Palace, I spent the last 5 years in the Pet Care industry
  • I have one fur child- my big ole German Shepherd, Dayton
  • In my spare time, I enjoy hiking the Eno River trails with my pup, and spending time with my family!

Jami is the Resort Manager of Pet Palace Cary.

Jami, Pet Palace Cary, NC

Resort Manager

“My favorite thing about coming to work is not only the dogs and cats having a great experience but also the clients leaving happy and confident that they have come to the right place!”

  • I joined Pet Palace in 2022 as a Customer Care Specialist and currently hold a position as the Assistant Manager in Southside Works
  • I have grown up with animals all my life and currently have a Sheltie, Harlow, and two cats!
  • Outside of spending time with my pup and daughter, I enjoy long walks, coffee shop runs, yoga and embroidery!

Taylor is an Assistant Manager of Pet Palace Pittsburgh.

Taylor, Pet Palace Pittsburgh, PA

Assistant Manager

My favorite part of working at Pet Palace is being able to take care of client pets as if they are my own!

I have been a part of the Pet Palace family since December 2020.

I was promoted to assistant manager May 2022.

I am of proud cat mom of a total of 4 cats and counting. I have an Italian greyhound, Kona who is my son!

If I am not at Pet Palace spending time with animals, I am at home spending time with my own pets while enjoying the outdoors!

Nora is an Assistant Manager of Pet Palace Pittsburgh.

Nora, Pet Palace Pittsburgh, PA

Assistant Manager

Bring Your Pet in for a Visit to See for Yourself!

We have an open door policy at Pet Palace – stop by for a tour any time at any of our 11 locations in Columbus, Hilliard, Delaware, Cleveland, West Chester, Indianapolis, Fishers, Charlotte, Charlotte South, Cary, or Pittsburgh.

Book Your Pet's Visit