Locations Pet Palace East Cleveland

4.9/5 20+ Reviews

Pet Boarding, Dog Grooming and Pet Daycare in Cleveland, OH

Keeping Your Pets Happy and Safe While You’re Away

Whether a one-time visit or an extended stay, your pets will enjoy spacious accommodations in a safe environment at our Cleveland pet boarding location. Our animal-loving staff offers plenty of care and attention to your furry friends during cat and dog boarding, grooming and pet daycare. We can’t wait to meet them (and you)!

BOOK A RESERVATION or call (216) 220-1130

Location Info

About Our Pet Boarding in Cleveland, OH

Our Cleveland pet boarding resort is located just off I-271, between Miles and Emory Roads – perfect for students, educators, and healthcare professionals at Cuyahoga Community College and University Hospitals.

Whether you’re on your way to an appointment or heading to class, you can drop your companion off for pet boarding, dog grooming, cat grooming or pet daycare to keep them occupied. You’ll be able to enjoy peace of mind when your pet stays at Pet Palace in Cleveland.

We also serve the surrounding communities, including:

Address: 4650 Richmond Road
Cleveland, OH 44128

Phone: (216) 220-1130

Fax: (216) 930-4622

Hours: Open Monday - Saturday 7am - 7pm Sunday 9am - 7pm

Email:clevelandeast@petpalaceresort.com

Our Services

Give Your Pet the Royal Treatment at Our Cat and Dog Boarding Resort!

Pet Palace Cleveland is more than a pet boarding facility. We’re a pet resort. Our pet daycare, in addition to our cat and dog grooming services, will allow your pet to feel like royalty as soon as they step into their spacious townhome, villa, or suite.

Overnight and Extended Stays for Pet Boarding in Cleveland

At Pet Palace, you can customize your dog boarding or cat boarding stay to your pet’s needs. Whether it’s for a few days or a few weeks, we always provide individual attention from trained professionals and a safe and spacious environment. Plus, we are happy to accommodate special instructions and offer extra playtime and treats to deliver the ideal experience for your pet.

Dog boarding starts at $36.75/day.
Cat boarding starts at $28.75/day.

Book a Boarding Stay!

Learn more about our dog boarding and cat boarding services.

Pet Daycare in Cleveland

Whether you’re at work or away for a long day, our cat daycare and dog daycare staff give your pet plenty of attention and care from drop-off to pickup. For occasional help or everyday care, our enrichment-focused pet daycare is the healthy approach to daycare for any pet!

Dog daycare starts at $28/day.
Cat daycare starts at $16/day.

RESERVE DAYCARE SPOT NOW!

Learn more about our dog daycare services.

Cat and Dog Grooming in Cleveland, OH

Too much shedding? Does your pet need a bath, trim, or brush out? Easily add professional dog grooming or cat grooming to your pet’s stay or visit our Cleveland location for a stand-alone appointment and we’ll get your pet show-ready. We are happy to offer a variety of pet grooming packages to meet your specific needs.

Cat grooming and dog grooming prices vary by breed.

SCHEDULE GROOMING APPOINTMENT!

Learn more about our grooming services.

Our Benefits

We Care for Your Pet Like It’s Our Own During Pet Daycare, Grooming and Pet Boarding

The trained professionals at our cat and dog boarding resort have set the bar in quality of care, with a fierce dedication to ensuring that every pet is treated like their own. Don’t trust just anyone with your pet; trust Pet Palace in Cleveland.

Lots of Individual Attention

Outdoor Play Area

Spacious Accommodations

24/7 Pet Safe Program

Daily Housekeeping Services
Heated and Air Conditioned Villas
Individual Outdoor Potty Breaks
Play Pools
Daily Behavior Charting and Health Monitoring
Webcam Access for Select Suites
Quality Bedding
Fresh Water and Premium Food
Secure and Safe Facility
Biggest Pet Rooms in Cleveland
Daily Medications (If Needed)
Emergency Vet Visits*

*In the event that your pet requires medical attention, we will take your baby to your vet. This ensures the best possible care from a trained professional who knows your pet’s history.

Meet Our Managers

Pet Palace Is Proudly Managed and Staffed by Animal Lovers

At our Cleveland dog and cat boarding resort, we only hire “pet people” and train them to deliver professional care, thoughtful handling, and observant monitoring to keep your pet safe and happy. For us, this isn’t a job. It’s who we are.

“My favorite part of coming to work every day is spending extra time with our first-time visitors so they know they are safe and that we’ll take care of them.”

Here are some facts to know about me:

I’ve worked with animals for over 16 years.
I worked as a veterinary assistant for 5 years and general manager of another upscale boarding facility.
I am the proud parent of Rajah, a 3-year-old German Wire Haired Pointer, and L.B., an 11-year-old orange tabby Maine Coon.
My favorite thing to do outside of work in spend time with my son Brayden and my husband Andy.

Rachel is the Resort Manager of Pet Palace Cleveland.

Rachel

Meet Rachel ->

“My favorite part of coming to work every day is watching how absolutely ridiculous young puppies and kittens can be. Their silliness makes me laugh every day.”

Here are some facts to know about me:

I’ve worked in our Cleveland location since it opened in 2015.
I had a lot of pets growing up –dogs, cats, rats, mice, fish, and snakes!
I am the proud papa of Mr. Strongman, a tuxedo cat from a local rescue.
I study music at Cleveland State University, and I enjoy learning new instruments.
Outside of work and school, I spend time with family and watch the Cavs.

Kevin is the assistant manager of Pet Palace Cleveland.

Kevin

Meet Kevin ->

“The best part about this job is connecting with our nervous pups so that they know they’re safe.”

Here are some facts to know about me:

I joined the Pet Palace family in May of 2017 as a Pet Care Specialist. I now hold a position as the Assistant Manager at our Cleveland, OH, location.
I have 3 dogs of my own: Zues (St. Bernard), Moose (Boxer mix), and Millie (Shih Tzu mix)
In my free time, I like to read and spend time with friends and family

Cora

Meet Cora ->

Testimonials

Loved and Trusted By Pet Owners

I loved letting my dog stay here. He was well taken care of and that helped put me as ease. Allison and Brianna have been such big help in making sure my dog is well taken care and treated well. I Would totally suggest this place to someone looking for any type of daycare, boarding and/or grooming.

Mackenzie
This location always does an EXCELLENT job. Tito always has a great time. They listen, give feedback on his stay and they’re always consistently great. You can tell that the team members that work here love animals, which makes a huge difference.

Taylor
I was very comfortable walking away and leaving our “baby girl” with you. I have boarded Lacey with you several times and always been very satisfied with the quality of care given to her.

Sheri
This was an awesome experience. Everyone was friendly, my dog was well taken care of and it showed. I told as many people as I knew about this place. I consider my dog as one of my kids, so leaving him and feeling comfortable was important. This was the right choice and we will be back the next time he needs to stay.

Lamar
My first time using a boarding service, and I would go nowhere else! They took care of my senior dog well. She has hip problems and they offered her extra padding for her bed. She looked happy when I came to pick her up. And they accommodated my early pick up. Will def use again!

Tiffany, via Yelp
We have a Doberman who is very particular, so we were nervous about having her boarded. She will not pee while on a leash, only goes #2 in our woods where she has privacy, and is dog-aggressive. They told us they could put her in a low-traffic area. She was there for a week, and because we are obsessed with our dog, we watched her on the camera way too much. We watched them take her out for potty breaks, give her a treat while she was in there, come in and re-adjust her bedding, and take her for one-on-one play time. Sometimes play time would be as long as 40 minutes!

Carole, via Google

Virtual Tour

Their Wagging Tails Say It All.

Take a photo tour of our Cleveland location and meet the people who will be taking care of your fur baby during cat and dog daycare, pet boarding and grooming visits. We’ve designed everything about our facility with your pet’s comfort and safety in mind.

Prefer to see it for yourself?
Stop by anytime to tour our Cleveland location!

Prices

At Pet Palace, You Customize Your Pet Boarding Stay

We don’t believe in a one-size-fits-all approach. At Pet Palace Cleveland, you have the option to enhance your pet’s stay with services such as dog and cat grooming and pet daycare. Pay for what you want, don’t pay for what you don’t need.

*A $25 deposit is required at the time of your reservation, which will be deducted from your bill at the time of check out. Reservations canceled prior to five days before your scheduled visit will receive a full refund of the deposit.

Dogs Cats

Daycare Prices

2nd Pet *1 Pet

* Includes two- one hour playgroups OR two- 15-20 minute 1 on 1 playtime and one extra potty break

Boarding Prices

2nd Pet *1 Pet

*Pricing is for shared accomodations only

Grooming Prices & Extra Services

À la carte

Daycare Prices

2nd Pet *1 Pet

* Includes a 1 on 1 playtime with staff members.

Boarding Prices

2nd Pet *1 Pet

*Pricing is for shared accomodations only

Grooming Prices & Extra Services

FAQs

Do you have a Frequent Visitors Program?

We sure do! As a thank you to our loyal customers, we offer a FREE night of boarding after 14 nights of staying with us. You will also receive the 13th day of daycare FREE and your 7th groom will be 1/2 OFF! Ask about signing up at your next reservation.

Is there a vet on site?

We believe that no health care professional knows your dog/cat better than your own vet. If medical attention is required, we will transport your pet to your personal vet with your approval.

What vaccinations does my pet need?

Pets require the following vaccines: Dogs: DHPP, Rabies, Bordetella, CIV (H3N2 & H3N8); Cats: FVRCP, Rabies

Do you offer webcams?

Yes, we have webcams available for specific suites as an "al a carte" option to add to your reservation. Please note that not all suites have webcams available, so please contact your preferred Pet Palace location for availability.

What activities does Pet Palace offer to keep my dog active and engaged?

At Pet Palace, your pet will be engaged during their stay with playful days and peaceful nights. All of our accommodations include 3 outdoor bathroom breaks in our spacious and secure areas. We understand that all pets are different, which is why we offer an “a la carte” activity menu. If your pet needs additional time to be active, or more mental stimulation, you are welcome to add one on one playtime, playgroups, or treats and puzzles to his/her stay.

Can I bring my own food?

Yes, absolutely! We are happy to customize your pet's stay. We recommend that you bring your pet’s food in pre-measured and pre-marked baggies. We also provide Iams and Eukanuba dry food at our locations.

Book Your Pet’s Visit Today!

Our Cleveland staff is looking forward to meeting your pet already! To get started, follow the button below to book a reservation or stop by anytime to tour our facility.

Book Your Pet's Visit