4.9/5 20+ Reviews

Pet Boarding, Daycare & Grooming Cleveland, OH

Keeping Your Pets Happy & Safe While You’re Away.

Whether a one-time visit or an extended stay, your pets will enjoy their spacious accommodations with plenty of attention and care from animal-loving professionals. We can’t wait to meet them (and you)!

Location Info

About Our Pet Palace Cleveland Location

Our Cleveland pet boarding resort is located just off I-271, between Miles and Emory Roads – perfect for students, educators, and healthcare professionals at Cuyahoga Community College and University Hospitals. We are also conveniently located for residents of Solon, Bedford, and Chagrin Falls.

Phone: (216) 220-1130

Fax: (216) 930-4622

Hours: Open Monday - Saturday 7am - 7pm Sunday 9am - 7pm

Email:clevelandeast@petpalaceresort.com

Our Services

Give Your Dog or Cat The Royal Treatment!

We’re more than a pet boarding facility. We’re a pet resort. Your dog or cat will feel like royalty as soon as they step into their spacious townhome, villa, or suite.

Overnight & Extended Stays

Overnight & Extended Stays

Out of town for a few days or weeks? Customize a boarding experience that is perfect for your pet. We always provide individual attention from trained professionals and a safe and spacious environment. Plus, we are happy to accommodate special instructions and offer extra playtime and treats to deliver the ideal experience for your pet.

Dogs start at $28.75/day.
Cats start at $20.75/day.

Book a Boarding Stay!

Learn More About Our Boarding Services

Daycare Only

Daycare Only

Whether you’re at work or away for a long day, we’ll give your pet plenty of attention and care from drop-off to pickup. For occasional help or everyday care, our enrichment focused daycare is the healthy approach to daycare for any pet!

Dogs start at $23/day.
Cats start at $11/day.

RESERVE DAYCARE SPOT NOW!

Learn More About Our Daycare Services

Grooming Only

Grooming Only

Too much shedding? Does your pet need a bath, trim, or brush out? Easily add professional grooming to your pet’s stay or visit us for a stand-alone appointment and we’ll get your pet show-ready. We are happy to offer a variety of grooming packages to meet your specific needs.

Grooming prices vary by breed.

SCHEDULE GROOMING APPOINTMENT!

Learn More About Our Grooming Services

Our Benefits

We Care For Your Pet Like It’s Our Own.

Our trained professionals have set the bar in Quality of Care, with a fierce dedication to ensuring that every pet is treated like their own. Don’t trust just anyone with your pet; trust Pet Palace.

Lots of Individual Attention

Outdoor Play Area

Spacious Accommodations

24/7 Pet Safe Program

  • Daily Housekeeping Services
  • Heated & Air Conditioned Villas
  • Individual Outdoor Potty Breaks
  • Play Pools
  • Daily Behavior Charting & Health Monitoring
  • Webcam Access for Select Suites
  • Quality Bedding
  • Fresh Water & Premium Food
  • Secure & Safe Facility
  • Biggest Pet Rooms In The City
  • Daily Medications (If Needed)
  • Emergency Vet Visits*

*In the event that your pet requires medical attention, we will take your baby to your vet. This ensures the best possible care from a trained professional who knows your pet’s history.

Meet Our Managers

Proudly Managed & Staffed By Animal Lovers.

We only hire “pet people” and train them to deliver professional care, thoughtful handling, and observant monitoring to keep your pet safe and happy. For us, this isn’t a job. It’s who we are.

“My favorite part of coming to work every day is spending extra time with our first-time visitors so they know they are safe and that we’ll take care of them.”

Here are some facts to know about me:

  • I’ve worked with animals for over 16 years.
  • I worked as a veterinary assistant for 5 years and general manager of another upscale boarding facility.
  • I am the proud parent of Rajah, a 3-year-old German Wire Haired Pointer, and L.B., an 11-year-old orange tabby Maine Coon.
  •  My favorite thing to do outside of work in spend time with my son Brayden and my husband Andy.

Rachel is the Resort Manager of Pet Palace Cleveland.

“My favorite part of coming to work every day is watching how absolutely ridiculous young puppies and kittens can be. Their silliness makes me laugh every day.” 

Here are some facts to know about me:

  • I’ve worked in our Cleveland location since it opened in 2015.
  • I had a lot of pets growing up –dogs, cats, rats, mice, fish, and snakes!
  • I am the proud papa of Mr. Strongman, a tuxedo cat from a local rescue.
  • I study music at Cleveland State University, and I enjoy learning new instruments.
  •  Outside of work and school, I spend time with family and watch the Cavs.

Kevin is the assistant manager of Pet Palace Cleveland. 

Testimonials

Loved & Trusted By Pet Owners.

  • “Jack LOVES Pet Palace! He never looks back once we open the door. He’s a very social dog and loves play time groups with the other pets. The place is clean and decently priced for our medium size dog. The employees are all very friendly and love animals as well. Jack can’t wait to be back!”

    Mindy via Yelp

  • “My long-haired 60-lb dog was groomed to perfection; her ears and paws were trimmed beautifully and her coat was lustrous. Nails were trimmed far down (but not too far) so they will take some time to grow out. I dropped her off in the morning with my other dog so they could spend the day playing in their doggie day care. My 70-lb short-haired dog got an exit bath, which you can add-on for about $19 after playtime. (We all know dogs play with their mouths!). Both of them smelled delicious at the end of the day when I picked them up after work.”

    Victoria, via Yelp

  • “We boarded our cat Fizz for the weekend so we could get some packing done for a move. The staff was so kind and friendly. They made sure that all of Fizz’s needs were met and gave a report card of how he did while he was there. He got a nail trim and was brushed out when we came to pick him up. The cost was extremely reasonable and worth every penny. Excellent location. Thank you so much for taking such good care of him!”

    Andy, via Google

  • “Pet Palace is a life-saving five star resort. It’s spotless!! The suites are adorable and spacious. There are multiple areas for the dog including outside. The staff is caring and always have their eyes on the pups. I walked in without an appointment and was given a tour on the spot. I love that they offer half days too. Ike comes home exhausted. I’ll pick him up he will bark once or twice on the way out and is asleep on the back seat before we hit the road.”

    John via Yelp

  • “My first time using a boarding service, and I would go nowhere else! They took care of my senior dog well. She has hip problems and they offered her extra padding for her bed. She looked happy when I came to pick her up. And they accommodated my early pick up. Will def use again!”

    Tiffany via Yelp

  • “We have a Doberman who is very particular, so we were nervous about having her boarded. She will not pee while on a leash, only goes #2 in our woods where she has privacy, and is dog-aggressive. They told us they could put her in a low-traffic area. She was there for a week, and because we are obsessed with our dog, we watched her on the camera way too much. We watched them take her out for potty breaks, give her a treat while she was in there, come in and re-adjust her bedding, and take her for one-on-one play time. Sometimes play time would be as long as 40 minutes!”

    Carole via Google

Virtual Tour

Their Wagging Tails Say It All.

Take a photo tour of our Columbus location and meet the people who will be taking care of your fur baby. We’ve designed everything about our facility with your pet’s comfort and safety in mind.

Prefer to see it for yourself?
Stop by for a tour anytime!

Prices

At Pet Palace, You Customize Your Pet’s Stay.

We don’t believe in a one-size fits all approach. At Pet Palace, you have the option to enhance your pet’s stay. Pay for what you want, don’t pay for what you don’t need.

*A $25 deposit is required at the time of your reservation, which will be deducted from your bill at the time of check out. Reservations canceled prior to five days before your scheduled visit will receive a full refund of the deposit.

Dogs Cats

Daycare Prices

2nd Pet *1 Pet

Boarding Prices

2nd Pet *1 Pet

*Pricing is for shared accomodations only

Grooming Prices & Extra Services

Daycare Prices

2nd Pet *1 Pet

Boarding Prices

2nd Pet *1 Pet

*Pricing is for shared accomodations only

Grooming Prices & Extra Services

FAQs

Do you have a Frequent Visitors Program?

We sure do! As a thank you to our loyal customers, we offer a FREE night of boarding after 14 nights of staying with us. You will also receive the 13th day of daycare FREE and your 7th groom will be 1/2 OFF! Ask about signing up at your next reservation.

Is there a vet on site?

We believe that no health care professional knows your dog/cat better than your own vet. If medical attention is required, we will transport your pet to your personal vet with your approval.

What vaccinations does my pet need?

Pets require the following vaccines: Dogs: DHPP, Rabies, Bordetella, CIV (H3N2 & H3N8); Cats: FVRCP, Rabies

Do you offer webcams?

Yes, we have webcams available for specific suites as an "al a carte" option to add to your reservation. Please note that not all suites have webcams available, so please contact your preferred Pet Palace location for availability.

What activities does Pet Palace offer to keep my dog active and engaged?

At Pet Palace, your pet will be engaged during their stay with playful days and peaceful nights. All of our accommodations include 3 outdoor bathroom breaks in our spacious and secure areas. We understand that all pets are different, which is why we offer an “a la carte” activity menu. If your pet needs additional time to be active, or more mental stimulation, you are welcome to add one on one playtime, playgroups, or treats and puzzles to his/her stay.

Can I bring my own food?

Yes, absolutely! We are happy to customize your pet's stay. We recommend that you bring your pet’s food in pre-measured and pre-marked baggies. We also provide Iams and Eukanuba dry food at our locations.

Book Your Pet’s Visit Today!

We’re looking forward to meeting your pet already! To get started, follow the button below to book a reservation or stop by anytime to tour our facility.

Book Your Pet's Visit