Pet Palace | Pet Boarding Columbus, Cleveland, Indianapolis & Charlotte

We Treat Your Pet Like Royalty

High-quality boarding, grooming and daycare for your pet in a safe & spacious facility. Visit us in Columbus, Cleveland, West Chester, Indianapolis, Fishers, Charlotte, Cary, and Pittsburgh.

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Our Services

Playful, Friendly, and Professional Care for Your Pet While You’re Away.

We know that leaving your furry friend behind is no easy task — that’s why every dog & cat that walks through our doors gets customized personal care.

Loved by pets and owners alike, you’ll both feel right at home at Pet Palace. Read about our dog boarding, cat boarding, doggy daycare, pet grooming, and dog training services below.

Overnight & Extended Stay Boarding

You know your four-legged friend best – pay for what you need (& nothing more) with our a la carte pricing. Our high staff to pet ratio means your pet gets plenty of supervised playtime, human attention, and personalized care.

Doggy Day Care

More playtime with friends, less crate time at home. Drop off your furry friend for the day so you can go about your business, instead of stressing about getting home to let the dog out.

Grooming for Dogs & Cats

Turn heads at the dog park. Make all of the other cats jealous. Treat your pet to a day at the spa – find the package perfect for your pet.

Dog Training

Service currently only available at our Columbus location. Other locations coming soon!

Our training goal is to bridge the communication gap between you and your dog, with methods rooted in positive reinforcement. We believe that happy dogs learn best!


Loved & Trusted by Pet Owners

Top-rated pet boarding & grooming in Columbus, Cleveland, Indianapolis and Charlotte: dogs, cats, and humans trust us for quality care.

  • We have used Pet Palace for 6 dogs over the years. We’ve kenneled senior dogs and dogs with medication. The staff is great and we are confident that our dog (kids) will be well cared for and loved while we are away. Pet Palace is convenient to home and the airport. Drop off and pick up times are better than kennels we have used in the past.

    Jeff, via Google

  • I take my cat to Pet Palace for grooming and my Mia absolutely loves her. The facility is clean and the staff is very friendly. They offer a rewards program which is nice for regular visits because it saves me money periodically.The hours are also very convenient. I wouldn’t go any other place for my grooming needs.

    Janeen, via Yelp

  • We boarded our cat Fizz for the weekend so we could get some packing done for a move. The staff was so kind and friendly. They made sure that all of Fizz’s needs were met and gave a report card of how he did while he was there. He got a nail trim and was brushed out when we came to pick him up. The cost was extremely reasonable and worth every penny. Excellent location. Thank you so much for taking such good care of him!

    Andy, via Google

  • This place is incredible! I would never leave my fur baby anywhere else! They are so kind and compassionate. They make you feel like your pet is the only one they have. The manager texted me and sent pictures and kept me updated daily. I was so grateful. Their customer service is amazing! If you have a problem and tell them about it, they will fix it immediately and make it right. Highly recommend!

    Sandra, via Yelp

  • Pet Palace-Columbus is the only place to take your dog!!! My dog Russell has been boarded and groomed there for the past 5 years and loves his home away from home so much that I don’t even need to have him on a leash to go inside. He has stayed there as long as 16 days in a row and always comes home healthy, clean, fresh, rested and happy. Best staff, great groomer and perfect location!!! I wouldn’t go anywhere else!!!

    Barbara, via Google

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Our Benefits

The Pet Palace Royal Standard


Custom Pricing

Only pay for what your pet needs and nothing more. Our a la carte style pricing means you get more control over what services your pet receives while in our care.

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Top-Rated Locations

We give consistent loving care to your furry friend by hiring only experienced pet lovers who treat your pet as if they were their own.

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24-hr Pet Safe Program

Safe & secure accommodations with experienced management on call 24/7, ensuring an uninterrupted night's sleep.

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Supervised Outdoor Play & Potty Breaks

Dogs are routinely taken outside by our trained staff for outdoor time and human interaction. Cats get plenty of attention too!

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Spacious & Clean Facilities

Every pet gets lots of space to walk around. Bedding and water are changed daily and litter boxes are dumped multiple times a day.

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High Staff to Pet Ratio

Our high ratio means we can feed your pet at certain times, give medication, and customize your pet’s experience for any reason.

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Meet Our Managers

A Pet-Loving Staff of Trained Professionals for Your Beloved Pets

“My favorite part of coming to work every day is spending time with the animals here and building relationships with our clients.”

Here are some facts to know about me:

  • I’ve been a part of the Pet Palace family since 2012.
  • I’m a proud parent to Duke, a beautiful black German Shepherd.
  • My favorite activity is spending time outdoors with my hubby and Duke.

Lindsey is the Resort Manager of Pet Palace Columbus Airport. 

Lindsey, Pet Palace Columbus

"My favorite part of coming to work every day is spending time with the animals here and building relationships with our clients."

“My favorite part of coming to work every day is getting to know all of the animals we see at Pet Palace.”

Here are some facts to know about me:

  • Joined Pet Palace in 2017 as a Customer Service Specialist.
  • Graduated from the Bradford School for Veterinary Technology.
  • A proud parent to Bootsie, an energetic German Shepherd mix.
  • My favorite activities include spending time with family and friends, going to the gym, and watching movies with Bootsie.

Korrie is the Assistant Manager of Pet Palace Columbus Airport. 

Korrie, Pet Palace Columbus

"My favorite part of coming to work every day is getting to know all of the animals we see at Pet Palace."

Bring Your Pet in for a Visit to See for Yourself!

We have an open door policy at Pet Palace – stop by for a tour any time at any of our 11 locations in Columbus, Hilliard, Delaware, Cleveland, West Chester, Indianapolis, Fishers, Charlotte, Charlotte South, Cary, or Pittsburgh.

Book Your Pet's Visit