4.9/5 15+ Reviews


Keeping Your Pets Happy & Safe While You’re Away.

For a one-time visit or an extended stay, leave your pets with animal-loving professionals at our new location in South Charlotte. We can’t wait to meet them (And you)!

Location Info

About Pet Palace South Charlotte

Our pet boarding resort in the south part of Charlotte is located just outside of Montclaire South. We’re close to Charlotte Douglas International Airport, making it a great spot for travelers. We’re also 15 minutes from downtown with easy access to I-77 and I-485 –perfect for commuters and residents living in the south part of Charlotte.

Phone: 704-665-1617

Fax: 704-626-7347

Hours: Open Monday - Saturday 7am - 7pm and Sunday 9am - 7pm


Our Services

Give Your Dog or Cat The Royal Treatment!

We’re more than a pet boarding facility. We’re a pet resort. Your dog or cat will feel like royalty as soon as they step into their spacious townhome, villa, or suite.

Overnight & Extended Stays

Overnight & Extended Stays

Out of town for a few days or weeks? Customize a boarding experience that is perfect for your pet. We always provide individual attention from trained professionals and a safe and spacious environment. Plus, we are happy to accommodate special instructions and offer extra playtime and treats to deliver the ideal experience for your pet.

Dogs start at $32.75/day.
Cats start at $22.75/day.

Book a Boarding Stay!

Learn More About Our Boarding Services

Daycare Only

Daycare Only

Whether you’re at work or away for a long day, we’ll give your pet plenty of attention and care from drop-off to pickup. For occasional help or everyday care, our enrichment focused daycare is the healthy approach to daycare for any pet!

Dogs start at $26/day.
Cats start at $13/day.


Learn More About Our Daycare Services

Grooming Only

Grooming Only

Too much shedding? Does your pet need a bath, trim, or brush out? Easily add professional grooming to your pet’s stay or visit us for a stand-alone appointment and we’ll get your pet show-ready. We are happy to offer a variety of grooming packages to meet your specific needs.

Grooming prices vary by breed.


Learn More About Our Grooming Services

Our Benefits

We Care For Your Pet Like It’s Our Own.

Our trained professionals have set the bar in Quality of Care, with a fierce dedication to ensuring that every pet is treated like their own. Don’t trust just anyone with your pet; trust Pet Palace.

Lots of Individual Attention

Outdoor Play Area

Spacious Accommodations

24/7 Pet Safe Program

  • Daily Housekeeping Services
  • Heated & Air Conditioned Villas
  • Individual Outdoor Potty Breaks
  • Play Pools
  • Daily Behavior Charting & Health Monitoring
  • Webcam Access for Select Suites
  • Quality Bedding
  • Fresh Water & Premium Food
  • Secure & Safe Facility
  • Biggest Pet Rooms In The City
  • Daily Medications (If Needed)
  • Emergency Vet Visits*

*In the event that your pet requires medical attention, we will take your baby to your vet. This ensures the best possible care from a trained professional who knows your pet’s history.

Meet Our Managers

Proudly Managed & Staffed By Animal Lovers.

We only hire “pet people” and train them to deliver professional care, thoughtful handling, and observant monitoring to keep your pet safe and happy. For us, this isn’t a job. It’s who we are.

“My favorite part of coming to work every day is the range of animal personalities I interact with – from silly young kittens to gray-muzzle lover dogs who just want you to pet them.” 

Here are some facts to know about me:

  • I’ve been a part of the Pet Palace family since 2018.
  • I grew up on a farm, so I worked with animals every day, especially horses. I also have a degree in equine studies and I’ve worked as an equine manager.
  • I have a dog named Beemo and a cat named Agnes.
  • Outside of work, I volunteer at a therapeutic horseback riding center, spend time with family, and run or hike with her Beemo.

Sarah is the Resort Manager of Pet Palace South Charlotte. 

“My favorite part of coming to work every day making sure all of our new clients feel at home.”

Here are some facts to know about me:

  • I’ve been a part of the Pet Palace family since 2019 (I was a boarding client at Pet Palace first!).
  • After volunteering with a Pit Bull Rescue, I joined the board of directors, and then realized I wanted to work with animals as a career.
  • I have worked at dog boarding facilities on the West and East Coast.
  • My dog Arwen was rescued from the San Diego County Department of Animal Services.

Jaime is the Assistant Manager of Pet Palace South Charlotte. 


Loved & Trusted By Pet Owners.

  • “Pet Palace was absolutely outstanding, and we will be back, no question!  We boarded our dogs here for a week. They had extra play sessions, and received plenty of love from the team. Each of our dogs received their own personalized report card that gave full details of their stay. Our pets were happy when we came to pick them up, but definitely tired from all of the play time.”

    KM, via Google

  • “I absolutely LOVED Pet Palace! They treated my Millie like the princess she thinks she is. The staff clearly love what they do and love their guests. My dog was very happy and looked beautiful from the grooming when we picked her up. We will definitely take her again.”

    Rachel, via Google

  • “This place is great, friendly and caring staff, I feel very comfortable leaving my 3 dog in their care.  Its very obvious that this is more than just a job, the staff truly cares about animals and their well-being.”

    Anthony, via Google

Virtual Tour

Their Wagging Tails Say It All.

Take a photo tour of our Columbus location and meet the people who will be taking care of your fur baby. We’ve designed everything about our facility with your pet’s comfort and safety in mind.

Prefer to see it for yourself?
Stop by for a tour anytime!


At Pet Palace, You Customize Your Pet’s Stay.

We don’t believe in a one-size fits all approach. At Pet Palace, you have the option to enhance your pet’s stay. Pay for what you want, don’t pay for what you don’t need.

*A $25 deposit is required at the time of your reservation, which will be deducted from your bill at the time of check out. Reservations canceled prior to five days before your scheduled visit will receive a full refund of the deposit.

Dogs Cats

Daycare Prices

2nd Pet *1 Pet

Boarding Prices

2nd Pet *1 Pet

*Pricing is for shared accomodations only

Grooming Prices & Extra Services

Daycare Prices

2nd Pet *1 Pet

Boarding Prices

2nd Pet *1 Pet

*Pricing is for shared accomodations only

Grooming Prices & Extra Services


Do you have a Frequent Visitors Program?

We sure do! As a thank you to our loyal customers, we offer a FREE night of boarding after 14 nights of staying with us. You will also receive the 13th day of daycare FREE and your 7th groom will be 1/2 OFF! Ask about signing up at your next reservation.

Is there a vet on site?

We believe that no health care professional knows your dog/cat better than your own vet. If medical attention is required, we will transport your pet to your personal vet with your approval.

What vaccinations does my pet need?

Pets require the following vaccines: Dogs: DHPP, Rabies, Bordetella, CIV (H3N2 & H3N8); Cats: FVRCP, Rabies

Do you offer webcams?

Yes, we have webcams available for specific suites as an "al a carte" option to add to your reservation. Please note that not all suites have webcams available, so please contact your preferred Pet Palace location for availability.

What activities does Pet Palace offer to keep my dog active and engaged?

At Pet Palace, your pet will be engaged during their stay with playful days and peaceful nights. All of our accommodations include 3 outdoor bathroom breaks in our spacious and secure areas. We understand that all pets are different, which is why we offer an “a la carte” activity menu. If your pet needs additional time to be active, or more mental stimulation, you are welcome to add one on one playtime, playgroups, or treats and puzzles to his/her stay.

Can I bring my own food?

Yes, absolutely! We are happy to customize your pet's stay. We recommend that you bring your pet’s food in pre-measured and pre-marked baggies. We also provide Iams and Eukanuba dry food at our locations.

Book Your Pet’s Visit Today!

We’re looking forward to meeting your pet already! To get started, follow the button below to book a reservation or stop by anytime to tour our facility.

Book Your Pet's Visit