Pet Boarding in Charlotte, North Carolina | Dog Daycare | Pet Palace

4.9/5 15+ Reviews

Pet Boarding in Charlotte, North Carolina

Keeping Your Pets Happy in a Safe and Clean Environment

For a one-time visit or an extended stay, your pets will enjoy the spacious accommodations of our Charlotte location. Our animal-loving professionals offer plenty of attention and care, and our services ensure that your pet is taken care of. Whether it’s pet boarding, dog grooming, or dog daycare, our team gives your pets the royal treatment. We can’t wait to meet your pets (and you)!

Location Info

About Our Pet Palace Charlotte Pet Boarding Location

Our Charlotte, North Carolina dog boarding location is just five miles east of the Charlotte Douglas International Airport, making it a convenient stop for frequent flyers.

If you need pet services near Charlotte, we’re also proud to serve dog and cat owners in the following locations:

  • Woodford Green
  • Dilworth
  • Myers Park
  • Westerly Hills
  • Ashley Park
  • Enderly Park
  • Thomasboro Hoskins
  • Arlington

Now Hiring at Our Charlotte, North Carolina Location. Apply Today »

Phone: (704) 665-1614

Fax: (704) 593-6015

Hours: 7am- 7pm (Mon- Sat) 9am-7pm (Sun)

Our Services

Give Your Dog or Cat the Royal Treatment at Our Charlotte Pet Boarding Location!

Pet Palace Charlotte is more than a pet boarding facility. We’re a pet resort. Your dog or cat will feel like royalty as soon as they step into their spacious townhome, villa, or suite. We offer you various services that will give your pet the best treatments. No need to worry, we have your pets taken care of.

Overnight and Extended Stays for Cat and Dog Boarding

Overnight and Extended Stays for Cat and Dog Boarding

If you’re leaving town for a few days or a few weeks you can customize a stay that will be perfect for your pet. Our Charlotte pet boarding location is staffed with trained professionals who offer individual attention in a safe and spacious environment. We are happy to accommodate special instructions to make your pet feel right at home. Extra playtime and treats are also available to deliver the ideal experience for your pet.

Dog boarding starts at $42.75/day.
Cat boarding starts at $32.75/day.

Book a Boarding Stay!

Learn more about our dog boarding services!

Cat and Dog Daycare in Charlotte, North Carolina

Cat and Dog Daycare in Charlotte, North Carolina

Let Pet Palace Charlotte be your pet’s home when you’re away for a long day. Charlotte dog and cat daycare services include plenty of attention and care from drop-off to pick up. For occasional help or everyday care, our enrichment-focused pet daycare is the healthy approach to daycare for any dog or cat!

Dog daycare starts at $35/day.
Cat daycare starts at $22/day.


Learn more about our cat and dog daycare

Charlotte, North Carolina Pet Grooming

Charlotte, North Carolina Pet Grooming

Manage excessive shedding, get a quick trim, or pamper your pet with a bath and brush out through dog grooming. Visit Pet Palace Charlotte for a stand-alone grooming appointment or add professional grooming to an existing stay and we’ll get your pet show-ready. We are happy to offer a variety of dog grooming packages to meet your specific needs.

Grooming prices vary by breed.


Learn more about Charlotte pet grooming

Our Benefits

We Care For Your Pet Like It’s Our Own.

Our Charlotte pet professionals have set the bar in quality of care, each dedicated to treating every pet like their own. Don’t trust just anyone with your pet; trust Pet Palace.

Lots of Individual Attention

Outdoor Play Area

Spacious Accommodations

24/7 Pet Safe Program

  • Daily Housekeeping Services
  • Heated and Air Conditioned Villas
  • Individual Outdoor Potty Breaks
  • Play Pools
  • Daily Behavior Charting and Health Monitoring
  • Webcam Access for Select Suites
  • Quality Bedding
  • Fresh Water and Premium Food
  • Secure and Safe Facility
  • Biggest Pet Rooms In The City
  • Daily Medications (If Needed)
  • Emergency Vet Visits*

*In the event that your pet requires medical attention, we will take your baby to your local vet. This ensures the best possible care from a trained professional who knows your pet’s history.

Meet Our Managers

Proudly Managed and Staffed By Animal Lovers.

At our Charlotte dog and cat boarding location, we only hire “pet people” and train them to deliver professional care, thoughtful handling, and observant monitoring to keep your pet safe and happy. For us, this isn’t a job. It’s who we are.

  • I started with Pet Palace in 2022 as the Assistant Manager at our Hilliard, Ohio location
  • Prior to Pet Palace, I completed my Bachelor’s degree at The Ohio State University and worked in Assets Protection
  • My favorite thing about Pet Palace is seeing how excited our furry friends are when they get picked up by their family!
  • I am thrilled to be a part of the awesome leadership team in Hilliard


Meet Melissa ->


Loved and Trusted By Pet Owners.

  • I am always amazed at the amount of people who tell me that they love it when Olie comes to Pet Palace, and I know you might say this to all the clients about their dogs but I know I have a found a wonderful place that takes care of my dog and looks out for him. I love this place and I am so happy that I found you. Thank you for all you do!


  • The Pet Palace has always taken really good care of our older cat. This time they went above and beyond to assure his health and well being. We are extremely greatful and thankful for their care.


  • Skye and Cooper always come home tired and happy. I have no doubt that the best care and attention is given to them at all times.


  • This is an amazing place! My dog was taken care of and well exercised. The staff are second to none. I will definitely be using them again.


  • Very nice staff! Even when our little pup is bad, they have the knowledge, capability, and compassion to deal with problems very well. Couldn’t be happier with our dog in their hands.

    Jon, via Google

  • My dog Otto stayed here for the first time over Thanksgiving. He must have played A LOT because he hasn’t moved since he’s come home he’s so exhausted! The price is similar to a lot of places in the area but the facility is new, clean, and the staff are all very friendly.

    George, via Google

Virtual Tour

Their Wagging Tails Say It All for Our Charlotte Pet Boarding Resort

Take a photo tour of our Charlotte location and meet the people who will be taking care of your fur baby. We’ve designed everything about our facility with your pet’s comfort and safety in mind.

Prefer to see it for yourself? Stop by anytime to tour our Charlotte dog and cat daycare location!



At Pet Palace, You Customize Your Pet’s Stay.

We don’t believe in a one-size-fits-all approach. At Pet Palace Charlotte, you have the option to enhance your pet’s stay. Pay for what you want; don’t pay for what you don’t need.

*A $25 deposit is required at the time of your reservation, which will be deducted from your bill at the time of check out. Reservations canceled prior to five days before your scheduled visit will receive a full refund of the deposit.

Dogs Cats

Daycare Prices

2nd Pet *1 Pet

* Includes two- one hour playgroups OR two- 15-20 minute 1 on 1 playtime and one extra potty break

Boarding Prices

2nd Pet *1 Pet

*Pricing is for shared accomodations only

Grooming Prices & Extra Services

À la carte

Daycare Prices

2nd Pet *1 Pet

* Includes a 1 on 1 playtime with staff members.

Boarding Prices

2nd Pet *1 Pet

*Pricing is for shared accomodations only

Grooming Prices & Extra Services


Do you have a Frequent Visitors Program?

We sure do! As a thank you to our loyal customers, we offer a FREE night of boarding after 14 nights of staying with us. You will also receive the 13th day of daycare FREE and your 7th groom will be 1/2 OFF! Ask about signing up at your next reservation.

Is there a vet on site?

We believe that no health care professional knows your dog/cat better than your own vet. If medical attention is required, we will transport your pet to your personal vet with your approval.

What vaccinations does my pet need?

Pets require the following vaccines: Dogs: DHPP, Rabies, Bordetella, CIV (H3N2 & H3N8); Cats: FVRCP, Rabies

Do you offer webcams?

Yes, we have webcams available for specific suites as an "al a carte" option to add to your reservation. Please note that not all suites have webcams available, so please contact your preferred Pet Palace location for availability.

What activities does Pet Palace offer to keep my dog active and engaged?

At Pet Palace, your pet will be engaged during their stay with playful days and peaceful nights. All of our accommodations include 3 outdoor bathroom breaks in our spacious and secure areas. We understand that all pets are different, which is why we offer an “a la carte” activity menu. If your pet needs additional time to be active, or more mental stimulation, you are welcome to add one on one playtime, playgroups, or treats and puzzles to his/her stay.

Can I bring my own food?

Yes, absolutely! We are happy to customize your pet's stay. We recommend that you bring your pet’s food in pre-measured and pre-marked baggies. We also provide Iams and Eukanuba dry food at our locations.

Get to Know Our Charlotte Pet Boarding Location and the Surrounding Area

Located just west of the city, our Pet Palace facility is perfect for those looking for pet boarding, grooming, and more in Charlotte, North Carolina, as well as the neighboring suburbs. More specifically, our location can be found in Ashley Park just north of Westover Hills and Revolution Park.

What to Do Near Our Pet Boarding Facility

Looking to get some grocery shopping done on the west side of Charlotte? If so, Pet Palace is just down the road from a Walmart, as well as a Restaurant Depot if you have a membership. Additionally, our facility is within a short driving distance of many unique and delicious eateries, including the following:

  • Reba’s Bar & Grill
  • Carolina Family Restaurant
  • Legion Brewing
  • Pinky’s Westside Grill

For those looking to spend a day in the Queen City, our Charlotte pet boarding location is less than three miles from the heart of downtown. We recommend catching a Panthers game at Bank of America Stadium or visiting one (or more!) of the several noteworthy museums in the city if you do so!

Book Your Pet’s Visit Today!

We’re looking forward to meeting your pet already! To get started, follow the button below to book a reservation or stop by anytime to tour our Charlotte facility.

Book Your Pet's Visit