Our Services
Give Your Dog or Cat The Royal Treatment!
Pet Palace Charlotte is more than a pet boarding facility. We’re a pet resort. Your dog or cat will feel like royalty as soon as they step into their spacious townhome, villa, or suite.
4.9/5 15+ Reviews
Pet Boarding & Grooming Services in Charlotte
Keeping Your Pets Happy in a Safe, Clean Environment.
For a one-time visit or an extended stay, your pets will enjoy the spacious accommodations of our Charlotte location. Our animal-loving professionals offer plenty of attention and care. We can’t wait to meet your pets (and you)!
BOOK A RESERVATION or call (704) 665- 1614
Location Info
About Our Pet Palace Charlotte Location
Our Charlotte Pet Palace is just 5 miles East of the Charlotte Douglas International Airport, making it a convenient stop for frequent flyers. If you need pet services near Charlotte, we’re also proud to serve dog & cat owners in Woodford Green, Dilworth, Myers Park, and other surrounding areas.
Now Hiring at Our Charlotte, North Carolina Location. Apply Today »
Hours: 7am- 7pm (Mon- Sat) 9am-7pm (Sun)
Overnight & Extended Stays
Overnight & Extended Stays
If you’re leaving town for a few days or a few weeks you can customize a stay that will be perfect for your pet. Our Charlotte location is staffed with trained professionals who offer individual attention in a safe and spacious environment. We are happy to accommodate special instructions to make your pet feel right at home. Extra playtime and treats are also available to deliver the ideal experience for your pet.
Dog boarding starts at $33.75/day.
Cat boarding starts at $23.75/day.
Cat & Dog Daycare
Cat & Dog Daycare
Let Pet Palace Charlotte be your pet’s home when you’re away for a long day. Daycare services include plenty of attention and care from drop-off to pickup. For occasional help or everyday care, our enrichment focused daycare is the healthy approach to daycare for any dog or cat!
Dog daycare starts at $26/day.
Cat daycare starts at $13/day.
Pet Grooming
Pet Grooming
Manage excessive shedding, get a quick trim, or pamper your pet with a bath and brush out. Visit Pet Palace Charlotte for a stand-alone grooming appointment or add professional grooming to an existing stay and we’ll get your pet show-ready. We are happy to offer a variety of grooming packages to meet your specific needs.
Grooming prices vary by breed.
Our Benefits
We Care For Your Pet Like It’s Our Own.
Our Charlotte pet professionals have set the bar in Quality of Care, each dedicated to treating every pet like their own. Don’t trust just anyone with your pet; trust Pet Palace.
Lots of Individual Attention
Outdoor Play Area
Spacious Accommodations
24/7 Pet Safe Program
- Daily Housekeeping Services
- Heated & Air Conditioned Villas
- Individual Outdoor Potty Breaks
- Play Pools
- Daily Behavior Charting & Health Monitoring
- Webcam Access for Select Suites
- Quality Bedding
- Fresh Water & Premium Food
- Secure & Safe Facility
- Biggest Pet Rooms In The City
- Daily Medications (If Needed)
- Emergency Vet Visits*
*In the event that your pet requires medical attention, we will take your baby to your local vet. This ensures the best possible care from a trained professional who knows your pet’s history.
Meet Our Managers
Proudly Managed & Staffed By Animal Lovers.
We only hire “pet people” and train them to deliver professional care, thoughtful handling, and observant monitoring to keep your pet safe and happy. For us, this isn’t a job. It’s who we are.
“My favorite part of coming to work every day is getting to share it with a team that loves animals as much as I do and strive to provide the very best experience for every pet and their parent(s).”
Here are some facts to know about me:
- I joined the Pet Palace team in 2019 as the Resort Manager at our Charlotte, NC location.
- I am a lifelong animal welfare professional with over 30 years’ experience in rescue, veterinary, and non- profit shelter management.
- I am extremely passionate about animal rescue and have two dogs of my own; a 13-year-old Miniature Bull Terrier, and a 3-year-old, special needs, Pekingese.
- Outside of work, I enjoy photography, painting, and crafting.
Cassy is the resort manager of Pet Palace Charlotte.
Hi, I'm Cassy!
“My favorite part of coming to work every day is getting to share it with a team that loves animals as much as I do and strive to provide the very best experience for every pet and their parent(s).”
Here are some facts to know about me:
- I joined the Pet Palace team in 2019 as the Resort Manager at our Charlotte, NC location.
- I am a lifelong animal welfare professional with over 30 years’ experience in rescue, veterinary, and non- profit shelter management.
- I am extremely passionate about animal rescue and have two dogs of my own; a 13-year-old Miniature Bull Terrier, and a 3-year-old, special needs, Pekingese.
- Outside of work, I enjoy photography, painting, and crafting.
Cassy is the resort manager of Pet Palace Charlotte.
“Dogs have a way of finding the people who need them and filling an emptiness we didn’t ever know we had.”
-Writer Thom Jones
Here are some facts about me:
- I joined the Pet Palace team in 2020 as the Assistant Manager at our Charlotte, NC location.
- I have 3 years of dog daycare management experience, specializing in dog handling, customer service, and administrative work.
- I have 2 dogs and 1 cat: Hopper, a Jack Russell Terrier mix; Macadamia, a special needs Toy Australian Shepherd; and Ravioli, a Siamese mix.
- My hobbies include hiking, cooking (as well as eating!), and road trips with my little family.
Hi, I'm Erin!
“Dogs have a way of finding the people who need them and filling an emptiness we didn’t ever know we had.”
-Writer Thom Jones
Here are some facts about me:
- I joined the Pet Palace team in 2020 as the Assistant Manager at our Charlotte, NC location.
- I have 3 years of dog daycare management experience, specializing in dog handling, customer service, and administrative work.
- I have 2 dogs and 1 cat: Hopper, a Jack Russell Terrier mix; Macadamia, a special needs Toy Australian Shepherd; and Ravioli, a Siamese mix.
- My hobbies include hiking, cooking (as well as eating!), and road trips with my little family.
Testimonials
Loved & Trusted By Pet Owners.
Virtual Tour
Their Wagging Tails Say It All.
Take a photo tour of our Charlotte location and meet the people who will be taking care of your fur baby. We’ve designed everything about our facility with your pet’s comfort and safety in mind.
Prefer to see it for yourself?
Stop by anytime to tour our Charlotte location!
Prices
At Pet Palace, You Customize Your Pet’s Stay.
We don’t believe in a one-size-fits-all approach. At Pet Palace Charlotte, you have the option to enhance your pet’s stay. Pay for what you want; don’t pay for what you don’t need.
*A $25 deposit is required at the time of your reservation, which will be deducted from your bill at the time of check out. Reservations canceled prior to five days before your scheduled visit will receive a full refund of the deposit.
Dogs
Cats
Daycare Prices
2nd Pet *1 Pet
* Includes two- one hour playgroups OR two- 15-20 minute 1 on 1 playtime and one extra potty break
Boarding Prices
2nd Pet *1 Pet
*Pricing is for shared accomodations only
Grooming Prices & Extra Services
À la carte
Daycare Prices
2nd Pet *1 Pet
* Includes a 1 on 1 playtime with staff members.
Boarding Prices
2nd Pet *1 Pet
*Pricing is for shared accomodations only
Grooming Prices & Extra Services
FAQs
Do you have a Frequent Visitors Program?
We sure do! As a thank you to our loyal customers, we offer a FREE night of boarding after 14 nights of staying with us. You will also receive the 13th day of daycare FREE and your 7th groom will be 1/2 OFF! Ask about signing up at your next reservation.
Is there a vet on site?
We believe that no health care professional knows your dog/cat better than your own vet. If medical attention is required, we will transport your pet to your personal vet with your approval.
What vaccinations does my pet need?
Pets require the following vaccines: Dogs: DHPP, Rabies, Bordetella, CIV (H3N2 & H3N8); Cats: FVRCP, Rabies
Do you offer webcams?
Yes, we have webcams available for specific suites as an "al a carte" option to add to your reservation. Please note that not all suites have webcams available, so please contact your preferred Pet Palace location for availability.
What activities does Pet Palace offer to keep my dog active and engaged?
At Pet Palace, your pet will be engaged during their stay with playful days and peaceful nights. All of our accommodations include 3 outdoor bathroom breaks in our spacious and secure areas. We understand that all pets are different, which is why we offer an “a la carte” activity menu. If your pet needs additional time to be active, or more mental stimulation, you are welcome to add one on one playtime, playgroups, or treats and puzzles to his/her stay.
Can I bring my own food?
Yes, absolutely! We are happy to customize your pet's stay. We recommend that you bring your pet’s food in pre-measured and pre-marked baggies. We also provide Iams and Eukanuba dry food at our locations.